Privacy Policy

To register and make a purchase at tvoyaapteka.ru, the buyer needs to provide the site with some personal data that is necessary to place an order to purchase goods or provide services.

Personal data is considered to be any information relating to a particular person and giving the opportunity to identify his personality. The only exception is information, the dissemination of which is allowed by the legislation of the Russian Federation.

By accepting the terms, you:
  1. Provide reliable information about yourself;
  2. You give your consent to its collection and processing of Pharmatika LLC, registered at 690035, Primorsky Territory, Vladivostok, st. Tereshkova, d.24., In accordance with the legislation of the Russian Federation;
  3. Tvoyaapteka.ru guarantees non-disclosure of personal information transmitted by the user, and also undertakes to ensure the mode of its safe storage - protection against accidental or intentional unauthorized access and prevention of possible risks of copying, distribution, blocking, alteration, damage, loss or destruction of data.
  4. Personal data is processed for an indefinite period, until the termination of the licenses issued by Pharmatika LLC for licensed activities. Also, the processing of personal data may be terminated at your request by sending a written application to the address of LLC Pharmatika.
  5. In the event that the subject of personal data withdraws consent to the processing of personal data, Pharmatika LLC has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in clauses 2–11 of part 1 of article 6, part 2 of article 10 of federal law No. 152- Federal Law "On Personal Data".
What data is covered by the privacy policy

The subject of the privacy policy of the site tvoyaapteka.ru is any personal information required to enable the provision of services to the user, which he informs during the registration process or when placing an order. Such data, first of all, includes: the user’s name, his e-mail address (e-mail), contact phone number, place of residence, passport data (when registering the return of goods) and information about the bank card.

In addition, data automatically received by the site when a user visits its pages is also subject to protection: access time, data on the operating system, IP address, purchase history, information from cookies, addresses of visited pages.

During processing, we have the right to perform the following actions with personal data: collect, record, systematize, accumulate, store, specify, retrieve, use, transfer in order to study the needs of customers and improve the quality of our products and services, depersonalize, block, delete destroy.

Для чего запрашивается персональная информация?

The processing of personal data is carried out in order to effectively execute orders and other obligations accepted by Pharmatika LLC as binding upon you. Personal data of the client on the site tvoyaapteka.ru can be used for:

  1. User identification, checkout, payment processing;
  2. Providing access to personalized information on the site;
  3. Establishment of feedback for the purpose of processing applications, notifying about the status of the order, providing assistance in matters related to using the services of our Company, providing (with the consent of the user) information on prices, promotions, special offers, updating products;
  4. Periodically sending you information about events and news of our Site
  5. Providing (if necessary) technical or customer support to the user;
  6. Implementation (with the consent of the user) of advertising.
  7. If at any time you wish to stop receiving our newsletters, you can refuse to receive them by following the instructions contained in each of the newsletters.
To whom can personal information be shared?

Tvoyaapteka.ru carefully protects customer data, does not sell them and does not pass them on to third parties.

When can personal information be disclosed?

The transfer of personal data to third parties is carried out on the basis of the legislation of the Russian Federation or with the consent of the subject of personal data. Pharmatika LLC reserves the right to disclose personal data to authorized authorities in cases provided for by the legislation of the Russian Federation or on the basis of a court decision. In addition, the disclosure of such information can be carried out to protect the rights and property of the company tvoyaapteka.ru, as well as to ensure the personal safety of its employees.

Where can I get information?

To obtain any additional information or resolve disputes, the user of the site can contact the address: Primorsky Territory, Vladivostok, st. Tereshkova, 24 or by email zakaz@88001000003.ru.

Guide tvoyaaptek.ru reserves the right to change the existing privacy policy of the site at its sole discretion.

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