Terms and conditions of receiving an order

Having placed an order, you do not undertake obligations to purchase the goods, but only reserve it in order to familiarize yourself with the samples of the goods for further decision-making on the purchase and conclusion of a retail sale contract at a partner pharmacy.

Processing time

After completing the application within 10-15 minutes, an SMS notification of the readiness of the order will be sent to your phone number.

All products are reserved for 24 hours.

Applications are processed from 08:00 to 21:00 according to the order queue, seven days a week.


The reserved product can be obtained at the pharmacy that you selected when placing the order. You must go to a specially designated cash desk, inform your order number, inspect the goods, make a purchase decision, pay the cost of the purchased goods.

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